The airline industry, globally has been going through bad times since quite a number of years, especially so in India. Take the majors Air India, Jet Airways and King Fisher. All of them have huge mounting losses and have been struggling to keep afloat. Today's newspaper (Mail Today, Delhi edition dated Dec 22, 2011) says that the accumulated losses of Air India is Rs 43,777 crores and the government owes the airline Rs 435 crores towards the foreign visits made by the ministers. The employees of Air India have not been getting their salaries regularly. Shame on you, babhus....
Be it the airline or any other industries, at times like this, they resort to innovative ways of doing cost cutting. At times, it sounds penny wise and pound foolish or it can be paisa wise and euro foolish!!!
At my earlier organization, there were such instances. They went to the level of stopping the newspaper that was kept at the reception table which costed less than 50 paisa those days. Naturally, many of the employees were upset and they showed their protest in innovative ways!! There was a writing on the wall of one of the toilets saying "Due to the present cost cutting initiatives, the toilet papers must be used both the sides"!! Someone scribbled below, "Why use toilet papers? Let us use the papers from the in-house magazine"!! And someone added, "Please avoid glossy papers for the magazine if it's to be used for this purpose"!!!
One of the big airlines in India, of late, have started their share of cost cutting measures. Salary being one of the big ticket items on the expenses, their attention is turned towards it. Senior managers found some of their perquisites cut till further notice. Some section of the staff are given 2-3 days compulsory off from their work and a few days of salary cut every month. So far, it makes sense.
On the air, in a non-budget flight, they have stopped giving chocolates, toothpicks, salt and pepper, the famous "mouth freshener mint". It leaves wonder how much money can be saved by stopping toothpicks and such items. The menu cards given at business class have been stopped, instead you get a "Udupi hotel" experience. The hostess comes to you and rattles out the menu of the day and takes your order. One can't but imagine, a cap on the head, a pencil tugged behind the ear - a typical waiter in an Indian udupi restaurant!! The brewed coffee is replace with the standard nescafe instant coffee powder sachets...
Here are some more "innovative" ways to cut costs:
- All obese people may be made to pay extra in line with the charges collected for excess baggages!
- The welcome smile by the hostess will henceforth be charged!
- The usage of toilets may be charged, in proportion with the usage. The first 250 ml is free and anything over and above may be charged!! Toilet papers shall be made available at a cost. Coin operated flush is one more option!!!
- The bus service used between the aircraft and the terminal may be charged. Standees get concessional fares.
- Instead of the step ladders, ropes may be provided. All passengers must use the rope to get into the aircraft and step ladder usage shall be charged.
- There will no more be loaders and all the passengers should on their own, screen the bags, check them in and load them into the aircrafts. If you need help, you pay.
- The food (if at all provided) will be served on banana leaves - one leaf for every three passengers. Bring your own plates, if you don't like this!!!
- Windows and aisle seats are charged extra.
- You may be offered a young pretty girl seated next to you. Of course, on payment of extra money. On a similar note, if you do not want a fat one next to you - you pay!!
- Overhead compartment spaces may be given on rent.
On a serious note, the government should take this matter with a high priority. The surcharge and tax on the aviation turbine fuel - ATF (which is one single major expense for the airlines) is extremely high and a reduction on these shall certainly help the industry and help them to keep the airline business alive!!
How the government is going to get Air India out of its Rs 43,777 crores loss, is a "million" dollar quetstion!! :)